About VThink Software. Senior architects, not a slideshow team.

A Salesforce consulting practice incorporated in North Carolina, serving clients in the US and Canada.

VThink Software Inc. specialises in Salesforce Industries for telecommunications and energy and utilities. We are a small senior team: the architect who scopes your program is the one who designs it. Founded in 2025.

Three principles. One outcome.

Design before build

We settle the catalogue, order flow and integration design first, because those are expensive to change later.

Standards the team can follow

We leave delivery teams with design standards and documentation, not only diagrams.

Outcomes in business terms

We measure our work in quote time, provisioning time and customers served.

The team behind the work

Ramalakshmi Kumar

Co-Founder and Principal Architect

LinkedIn

Rama is a Salesforce Certified Application Architect with 16+ years in software and 8+ years architecting Salesforce Industries solutions. She has designed quote-to-order and self-service platforms for telecom carriers, a major energy utility and a health insurer. Her work includes a utility customer account platform used by 3 million customers, and a wireline quoting redesign that cut the quote cycle from 3 days to 4 hours.

Harikrishnan Raja

Founder & CTO

LinkedIn

Hari is a technology leader with 20+ years building enterprise software on Java and J2EE. He was Technical Director at a logistics software company, where he led a team of 10+ developers and built shipping platforms with carrier integrations. In 2020 he started VThink's software practice, delivering business solutions for healthcare and shipping clients, and led the build of ShipCRM, the company's own logistics platform. He designs API and microservice platforms in Java and Spring Boot, with React front ends, Kafka messaging, Redis caching and Drools workflow rules. His earlier work spans healthcare portals, trade finance for a global bank, and ERP integrations.

Software we build and run

Platform

ShipCRM

Our own end-to-end platform for shipping and logistics companies, covering sales, rating and CRM. Each client can configure its own workflows, or build new ones, instead of bending its operations to fit off-the-shelf software.

Certifications that back the work

Credentials held by the practice on Salesforce Industries programs.

  • Salesforce Certified Application Architect
  • Salesforce Certified Communications Architect II
  • Salesforce Certified Revenue Management Consultant
  • Salesforce Certified Industries CPQ Developer
  • Salesforce Certified Order Management Developer
  • Salesforce Certified OmniStudio Developer

Planning a Salesforce Industries program?

Tell us where you are. We will tell you what we would design first and why.